Chapter 5: Intercultural Competence and Communication

Optional Readings and Resources

Optional Readings

Bennett, J. M. (Ed.). (2015). The SAGE encyclopedia of intercultural competence. SAGE Publications.

Deardorff, D. K. (Ed.), (2009). The SAGE handbook of intercultural competence. SAGE Publications.

Hall, E. T. (1976). Beyond culture. Anchor Books Doubleday.

Hall, E. T. (1966). The hidden dimension. Anchor Books Doubleday.

Hall, E. T. (1959). The silent language. Anchor Books Doubleday.

Hofstede, G., Hofstede, G. J., & Minkov, M. (2010). Cultures and organizations: Software of the mind. McGraw Hill.

Landis, D., Bennett, J. M., & Bennett, M. J. (Ed.) (2004). Handbook of intercultural training (3rd ed.). SAGE Publications.

Meyer, E. (2014). The culture map: Breaking through the invisible boundaries of global business. Public Affairs.

Ting-Toomey, S., & Tenzin, D. (2018). Communicating across cultures. Guilford Press.

*If you are interested in understanding one particular culture, the Intercultural Press website has resources.

Further Tools for Assessing Intercultural Competence and Communication

Intercultural Development Inventory (I.D.I.)

The Roadmap to Intercultural Competence Using the I.D.I.:

Intercultural Development Inventory (IDI) Handout (NorQuest College)


Norquest College Colbourne Institute for Inclusive Leadership

Intercultural Development Research Institute  

Geert Hofstede’s Model of National Culture

  • The site includes 10-minute video explanations of each dimension and maps that compare countries on each dimension.

T.E.D. Playlist – Bridging Cultural Differences (9 talks)

  • Nine talks that explore perspective—looking past the stereotypes to build new cultural understandings and learning who people are, what they do, and why they do it.

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