Chapter 5: Intercultural Competence and Communication

Chapter References and Attributions


Bennett, J. M. (2014). Intercultural competence: Vital perspectives for diversity and inclusion. In Diversity at work: The practice of inclusion (pp. 155–176). Wiley/Jossey-Bass.

Bennett, J. M. (2009). Cultivating intercultural competence: A process perspective. In D. K. Deardorff (Ed.), The SAGE handbook of intercultural competence (pp. 121–140). Sage.

Bennett, M. J. (2017). Development model of intercultural sensitivity. In Y. Kim (Ed.), International encyclopedia of intercultural communication. Wiley.

Bennett, M. J. (2004). Becoming interculturally competent. In J. S. Wurzel (Ed.), Toward multiculturalism: A reader in multicultural education (pp. 147–165). Intercultural Resource Corporation.

Bennett, M. J. (2001). Intercultural competence for global leadership. The Intercultural Development Research Institute.

Bennett, M. J. (1998). Intercultural communication: A current perspective. In Milton J. Bennett (Ed.), Basic concepts of intercultural communication: Selected readings (pp. 1–20). Intercultural Press.

Cole, S. (Ed.). (2017). Developing your Intercultural Development Plan (IDP). Diversity, Equity and Inclusion.

Deardorff, D. K. (2015). A 21st century imperative: Integrating intercultural competence in tuning. Tuning Journal for Higher Education3(1), 137–147.

Fearon, J. D. (1999). What is identity (as we now use the word). Unpublished manuscript, Stanford University.

Hall, E. T. (1976). Beyond Culture. Doubleday.

Hofstede, G. (2001). Culture’s consequences: Comparing values, behaviors, institutions and organizations across nations. Sage.

Hofstede, G. (n.d.). The 6-D model of national culture.

Hofstede, G., Hofstede, G. J., & Minkov, M. (2005). Cultures and organizations: Software of the mind (Vol. 2). McGraw-Hill.

Hofstede Insights. (2021). Country comparison.

Meyer, E. (2014). The culture map. Public Affairs.

Norton, B. (1997). Language, identity, and the ownership of English. TESOL Quarterly, 31(3), 409–429.

Schaetti, B. F. (2000). Global nomad identity: Hypothesizing a developmental model. The Union Institute.

Schneider, S., & Heinecke, L. (2019). The need to transform science communication from being multicultural via cross-cultural to intercultural. Advances in Geosciences, 46, 11–19. DOI: 10.5194/adgeo-46-11-2019

Schriefer, P. (2016, April 18). What’s the difference between multicultural, intercultural, and cross-cultural communication? Spring Institute.

Media Attributions

CookRossinc. (2011, January 26). Overcoming cultural stereotypes [Video]. YouTube.

Dally, J. (2013, September 28). Bennett’s Developmental Model of Intercultural Sensitivity (DMIS) [Video]. YouTube.

GCPE BCGov. (2016, April 20). Cultural iceberg [Video]. YouTube.

The Lavin Agency Speakers Bureau. (2014, May 9). Leadership speaker Erin Meyer: Low context vs. high context societies [Video]. YouTube.

Mason, N. (2017, November 28). The Culture Map – Erin Meyer [Video]. YouTube.


Icon for the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License

Canadian Settlement in Action: History and Future Copyright © 2021 by NorQuest College is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.

Share This Book