References and PD Resources
for Learner Support 
This section includes resources that informed this section, along with resources for professional development and further learning on this topic.
Affiliation of Multicultural Societies and Service Agencies of BC (AMSSA). (2019). A principles-based approach to supporting LINC learners. https://www.amssa.org/wp-content/uploads/2019/04/A-Principles-based-Approach-to-Supporting-LINC-Learners-April-2019.pdf
Albertsen, E., & Millar, V. (Eds.). (2009). Learning for LIFE: An ESL literacy handbook. Bow Valley College.https://globalaccess.bowvalleycollege.ca/sites/default/files/Learning%20for%20Life%20-%20indexed.pdf
Canadian Centre for Victims of Torture. (2018). http://ccvt.org/
Catholic Social Services. (n.d.). Welcome to Edmonton: An orientation guidebook for newcomers to Canada.
https://newcomers.cssalberta.ca/Home/fbclid/IwAR0NnAnIVeED8jCUgakBF5PgjTZRmyoEehiygR8CR7IRX9mCqEO75n0Zg2c
Centre for Canadian Language Benchmarks. (2015). ESL for adult literacy learners (ALL). https://listn.tutela.ca/wp-content/uploads/ESL_Literacy_Jan_8_2015_e-version.pdf
Centre for Canadian Language Benchmarks. (2019). PBLA practice guidelines.
https://pblapg.language.ca/
Centre for Canadian Language Benchmarks. (2019). PBLA practice guidelines FAQ 2019–2020.
https://pblapg.language.ca/wp-content/uploads/2021/02/FAQ-2019-2020.pdf
Eaton, S. E. (2013). The administration of English as a second language (ESL) programs in higher education: Striking the balance eetween generating revenue and serving students. In Y. Hébert & A. A. Abdi (Eds.), Critical perspectives on international education (pp. 165–180). Sense. https://doi.org/10.1007/978-94-6091-906-0_10
Electronic Recycling Association. https://www.electronicrecyclingassociation.ca/
Government of Alberta. (2019). Income and Employment Supports policy manual. http://www.humanservices.alberta.ca/AWOnline/IS/5014.html
Government of Alberta. (2023). Foundational Learning Assistance. https://www.alberta.ca/foundational-learning-assistance.aspx
Government of Alberta. (2021). Supports for people with disabilities. https://www.alberta.ca/supports-for-people-with-disabilities.aspx
Immigration, Refugees and Citizenship Canada (IRCC). (2021). Learn about funding processes for settlement services. https://www.canada.ca/en/immigration-refugees-citizenship/corporate/partners-service-providers/funding.html
MWB Educational Consultants. (n.d.). Best practice features of quality LINC programs. Report prepared for the Ontario Region LINC Advisory Committee.
NEAS Quality Assurance in Education and Training. (2019). NEAS Australia quality practice guide.
https://neas.org.au/wp-content/uploads/2019/09/Quality-Practice-Guide_2019-002.pdf
OSCQR – SUNY Online Course Quality Review Rubric. (n.d.). Overview and information. https://oscqr.suny.edu/evidence-examples/overview-and-information/
Ogilvie, G., & Fuller, D. (2017). Restorative justice pedagogy in the ESL classroom: Creating a caring environment to support refugee students. TESL Canada Journal, 33, 86–96. https://doi.org/10.18806/tesl.v33i0.1247
Teachers of English to Speakers of Other Languages (2003). Standards for adult education ESL programs, Standards 4, 5 & 9.
Vinogradov, P. E. (2016). Meeting the language needs of today’s adult English language learner: Companion learning resource. Literacy Information and Communication System. https://lincs.ed.gov/sites/default/files/LINCS_CLR-3_508.pdf
See Community Resources for the following Best Practice sections:
